Help users to Extend a session
Overview
Users who need more time to complete a task when a session expiry time has been set, can extend the amount of given time before it runs out. If a page is idle, this pattern gives the user a warning showing the time remaining before signing the user out of the service if they choose not to continue.
Important information:
The following example will show a warning when the page is left idle for 10 seconds
Example: Extend a session contents
Nunjucks
{% extends "layout/_template.njk" %}
{% from "components/question/_macro.njk" import onsQuestion %}
{% from "components/radios/_macro.njk" import onsRadios %}
{% from "components/button/_macro.njk" import onsButton %}
{% from "components/timeout-modal/_macro.njk" import onsTimeoutModal %}
{%
set pageConfig = {
"header": {
"title": "Extend a session",
"signoutButton": {
"text": "Save and sign out"
}
},
"breadcrumbs": {
"ariaLabel": 'Breadcrumbs',
"itemsList": [
{
"url": '#0',
"text": 'Previous'
}
]
}
}
%}
{% block main %}
{%
call onsQuestion({
"title": "On 1 May 2016, what was the number of employees for Bolt and Ratchet?",
"description": "<p>This is all employees aged 16 years or over that your organisation employs.</p>",
"legendIsQuestionTitle": true,
"submitButton": true
})
%}
{{
onsRadios({
"id": "number-of-employees",
"name": "number-of-employees",
"dontWrap": true,
"radios": [
{
"id": "number-of-employees-1-9",
"label": {
"text": "1 – 9 employees"
},
"value": "1-9"
},
{
"id": "number-of-employees-10-49",
"label": {
"text": "10 – 49 employees"
},
"value": "10-49"
},
{
"id": "number-of-employees-50-100",
"label": {
"text": "50 – 100+ employees",
"description": "Include multi-corporations"
},
"value": "50-100"
}
]
})
}}
{% endcall %}
{{
onsTimeoutModal({
"showModalTimeInSeconds": 50,
"redirectUrl": "/patterns/error-status-pages/examples/timed-out-error/",
"title": "You will be signed out soon",
"textFirstLine": "It appears you have been inactive for a while.",
"countdownText": "To protect your information, your progress will be saved and you will be signed out in",
"countdownExpiredText": "You are being signed out.",
"btnText": "Continue survey",
"minutesTextSingular": "minute",
"minutesTextPlural": "minutes",
"secondsTextSingular": "second",
"secondsTextPlural": "seconds",
"endWithFullStop": true
})
}}
{% endblock %}
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<title>Example: Extend a session</title>
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</g>
</svg>
</div>
</div>
</div>
</div>
</div>
<div class="ons-header__main">
<div class="ons-container">
<div
class="ons-grid ons-grid-flex ons-grid-flex--between ons-grid-flex--vertical-center ons-grid-flex--no-wrap">
<div class="ons-grid__col ons-col-auto ons-u-flex-shrink">
<div class="ons-header__title">Extend a session</div>
</div>
<div class="ons-grid__col ons-col-auto ons-u-flex-no-shrink">
<button type="submit" class="ons-btn ons-u-d-no@2xs@m ons-btn--ghost">
<span class="ons-btn__inner"><span class="ons-btn__text">Save and sign out</span><svg
class="ons-icon ons-u-ml-2xs" viewBox="0 0 12 12" xmlns="http://www.w3.org/2000/svg"
focusable="false" fill="currentColor" role="img" title="ons-icon-exit">
<path
d="M13.85,7.65l-2.5-2.5a.5.5,0,0,0-.71,0,.48.48,0,0,0-.15.36V7h-3a.5.5,0,0,0-.5.5v1a.5.5,0,0,0,.5.5h3v1.5A.49.49,0,0,0,11,11a.48.48,0,0,0,.34-.14l2.51-2.5a.49.49,0,0,0,0-.68Z"
transform="translate(-2 -2)" />
<path
d="M8.5,14h-6a.5.5,0,0,1-.5-.5V2.5A.5.5,0,0,1,2.5,2h6a.5.5,0,0,1,.5.5V3a.5.5,0,0,1-.5.5h-5v9h5A.5.5,0,0,1,9,13v.5A.5.5,0,0,1,8.5,14Z"
transform="translate(-2 -2)" />
</svg></span>
</button>
</div>
</div>
</div>
</div>
</header>
<div class="ons-page__container ons-container">
<nav class="ons-breadcrumbs" aria-label="Breadcrumbs">
<ol class="ons-breadcrumbs__items ons-u-fs-s">
<li class="ons-breadcrumbs__item" id="breadcrumb-1">
<a class="ons-breadcrumbs__link" href="#0">Previous</a><svg class="ons-icon" viewBox="0 0 8 13"
xmlns="http://www.w3.org/2000/svg" focusable="false" fill="currentColor" role="img"
title="ons-icon-chevron">
<path
d="M5.74,14.28l-.57-.56a.5.5,0,0,1,0-.71h0l5-5-5-5a.5.5,0,0,1,0-.71h0l.57-.56a.5.5,0,0,1,.71,0h0l5.93,5.93a.5.5,0,0,1,0,.7L6.45,14.28a.5.5,0,0,1-.71,0Z"
transform="translate(-5.02 -1.59)" />
</svg>
</li>
</ol>
</nav>
<div class="ons-grid">
<div class="ons-grid__col ons-col-12@m ">
<main id="main-content" class="ons-page__main ">
<div class="ons-question ons-u-mb-xl">
<div class="ons-question__answer ons-u-mb-l">
<fieldset class="ons-fieldset">
<legend aria-describedBy="legend-description"
class="ons-fieldset__legend ons-u-mb-no ons-fieldset__legend--with-description">
<h1 id="fieldset-legend-title" class="ons-fieldset__legend-title">On 1 May 2016, what was the
number of employees for Bolt and Ratchet?</h1>
</legend>
<div id="legend-description"
class="ons-fieldset__description ons-fieldset__description--title ons-u-mb-l">
<p>This is all employees aged 16 years or over that your organisation employs.</p>
</div>
<div class="ons-input-items">
<div class="ons-radios__items">
<span class="ons-radios__item">
<span class="ons-radio">
<input type="radio" id="number-of-employees-1-9" class="ons-radio__input ons-js-radio"
value="1-9" name="number-of-employees" />
<label class=" ons-radio__label" for="number-of-employees-1-9"
id="number-of-employees-1-9-label">1 – 9 employees</label>
</span>
</span>
<br />
<span class="ons-radios__item">
<span class="ons-radio">
<input type="radio" id="number-of-employees-10-49" class="ons-radio__input ons-js-radio"
value="10-49" name="number-of-employees" />
<label class=" ons-radio__label" for="number-of-employees-10-49"
id="number-of-employees-10-49-label">10 – 49 employees</label>
</span>
</span>
<br />
<span class="ons-radios__item">
<span class="ons-radio">
<input type="radio" id="number-of-employees-50-100" class="ons-radio__input ons-js-radio"
value="50-100" name="number-of-employees" />
<label class=" ons-radio__label ons-label--with-description"
for="number-of-employees-50-100"
aria-describedby="number-of-employees-50-100-label-description-hint"
id="number-of-employees-50-100-label">50 – 100+ employees <span
class="ons-label__aria-hidden-description" aria-hidden="true">
<span class="ons-label__description ons-radio__label--with-description">Include
multi-corporations</span></span></label>
<span class="ons-label__visually-hidden-description ons-u-vh"
id="number-of-employees-50-100-label-description-hint">Include multi-corporations</span>
</span>
</span>
</div>
</div>
</fieldset>
</div>
</div>
<button type="submit" class="ons-btn">
<span class="ons-btn__inner"><span class="ons-btn__text">Save and continue</span></span>
</button>
<dialog class="ons-modal ons-js-modal ons-js-timeout-modal" id="dialog" role="dialog"
aria-labelledby="ons-modal-title"
data-redirect-url="/patterns/error-status-pages/examples/timed-out-error/"
data-server-session-expires-at="" data-show-modal-time="50" data-server-session-expiry-endpoint=""
data-countdown-text="To protect your information, your progress will be saved and you will be signed out in"
data-countdown-expired-text="You are being signed out." data-minutes-text-singular="minute"
data-minutes-text-plural="minutes" data-seconds-text-singular="second"
data-seconds-text-plural="seconds" data-full-stop="true" aria-describedby="timeout-time-remaining">
<div class="ons-modal__content">
<h2 id="ons-modal-title" class="ons-modal__title">You will be signed out soon</h2>
<div class="ons-modal__body">
<p>It appears you have been inactive for a while.</p>
<p class="ons-js-timeout-timer" aria-hidden="true" aria-relevant="additions"></p>
<p class="ons-js-timeout-timer-acc ons-u-vh" role="status" id="timeout-time-remaining"></p>
</div>
<button type="submit" class="ons-btn ons-js-modal-btn ons-u-mt-s">
<span class="ons-btn__inner"><span class="ons-btn__text">Continue survey</span></span>
</button>
</div>
</dialog>
</main>
</div>
</div>
</div>
</div>
</div>
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</html>When to use this pattern
Use this pattern when a service sets a session expiry time to protect the user’s information.
All users must be given the time they require to complete a task. The length of the session set to protect their data from others may not be long enough for some users.
In order to be accessible to all users, this pattern extends the time given for the user to complete a task when the user:
- interacts with the page
- focuses the page (if returning from another tab or device wakes)
- closes the timeout warning (by selecting the primary action or by pressing the keyboard’s “Esc” key)
Interacting with the page
The session expiry time will be reset every time the user interacts with the page by scrolling, moving the cursor, using the keyboard, or by selecting anything on the page.
Focusing the page
If the user leaves the tab or window, or their device goes to sleep, the page will lose focus. The session expiry time will be reset if the page is put back in focus before the session has expired.
Closing the timeout warning
If the page has not been interacted with, the timeout warning will be displayed for a set number of seconds before the session expiry time. The user can reset the session time by closing the warning by selecting the primary action (“Continue” button) or by pressing the keyboard’s “Esc” key.
How to use this pattern
This pattern uses the following components:
Use the timeout modal component for the warning by importing it into the template you are using for any pages with a session expiry. You should set the modal to display for at least 60 seconds.
You will need to create a session timed out error page to redirect the user to when the session expires. This page should explain why the user has been timed out and provide a link to a page for the user to re-enter their access code or details to access the service again.
Help improve this page
Let us know how we could improve this page, or share your user research findings. Discuss the ‘Extend a session’ pattern on GitHub (opens in a new tab)