This accessibility statement applies to the service-manual.ons.gov.uk website, and the components and patterns which appear in the examples throughout the Design System, which is run by the Office for National Statistics (ONS).
The ONS aims to be inclusive in all that we do. We want everyone who visits our website to have a positive experience, and easily find and use the information they need. To help you, we have made our website simple to understand and more user-friendly, so you can:
- change colours, contrast levels and fonts
- zoom in up to 400% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- navigate most of the website using just a mouse and on-screen keyboard
- listen to most of the website using a screen reader, including the most recent versions of JAWS, NVDA, TalkBack and VoiceOver
We have also made the website’s text as simple as possible to understand
How accessible this website is
We know some aspects of the ONS Service Manual website are not fully accessible. For example:
- there is some incorrect usage of heading levels across the example components, making the content potentially confusing and hard to navigate ( )
- there are some focusable elements inside containers that have been hidden from assistive technologies, making important functionality hidden for assistive technology users ( )
Content outside the scope of accessibility regulations
We do not have any content within the ONS Service Manual website and ONS Design System codebase that we consider to be outside the scope of the accessibility regulations.
What we are doing to improve accessibility
We are currently working to resolve the issues identified in this accessibility statement. We are also working with others across the ONS to make accessibility central to the way we create content and documents, so they can be used by everyone. Accessibility and alignment to newer WCAG versions are a priority in our roadmap.
We also test components and patterns with a broad range of assistive technologies, browsers and devices. Where possible, we test and research implementations of our components and patterns with a representative range of users, including those with disabilities.
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the “accessibility regulations”). If you contact us with a complaint and you are not happy with our response, contact the .
Preparation of this statement
We prepared this statement on 25 July 2023. We last reviewed it on 25 July 2023.
The ONS website was last tested on 6 June 2022 by The Digital Accessibility Centre Limited (DAC). DAC carried out manual testing with people with a range of disabilities on desktop, mobile and tablet devices. The testing consisted of a series of tasks where where the majority of page and content types on the ONS website were used.
We also internally test on a regular basis with a combination of automated and manual testing.
We are aiming to review this statement at least once a year, and will test this website, and the components and patterns of the Design System again within 2023.
Report accessibility issues
Request content in an accessible format
- the web address (URL) of the content
- your name and email address
- the format you want
We will reply within five days to let you know when we will be able to provide the information. We will consider each request but may not be able to provide an alternative accessible format on every occasion.